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In Avaya Aura® 7, how are calls typically routed from Avaya Aura® Communication Manager (CM) to Avaya Aura® Messaging (AAM)?
A . Using a direct SIP trunk group between CM and AAM.
B. Using a direct H323 trunk group between CM and AAM.
C. Using SIP via Avaya Aura® Session Manager (SM), AAM is built as a user with a Communication Profile and registry routing forwards the calls to AAM.
D. Using SIP via Avaya Aura® Session Manager (SM), a dial pattern or regular expression forwards the call to AAM.

View Answer

Answer: D

To validate the initial system status of Breeze with the WebRTC Snap-I, which two components should be checked? (Choose two.)
A . application
B. configured certificates
C. cluster status
D. licensing status
E. installation status

View Answer

Answer: A,E

Which statement about Network Routing Policies in Avaya Aura® Session Manager (SM) is true?
A . A dial pattern and routing policy are necessary in SM to call from an H323 device to a Basic/Native SIP device (without an Avaya Aura® Communication Manager profile).
B. A dial pattern and routing policy are necessary in SM to call from a Basic/Native SIP device (without a CM profile) to an H323 device on Avaya Aura® Communication Manager (CM).
C. A dial pattern and routing policy are necessary in SM to call from an H323 device to an AST device on the same Avaya Aura® Communication Manager (CM).
D. A dial pattern and routing policy are necessary in SM to call from an AST device to an H323 device on the same Avaya Aura® Communication Manager (CM).

View Answer

Answer: A

Which two statements describe the 8D Troubleshooting Methodology? (Choose two.)
A . It is eight steps that guarantee a logical way to isolate an issue.
B. It is eight steps that ensure a faster time to resolution.
C. It is eight steps used to guarantee systems are operational after an implementation.
D. It is eight steps that define how to escalate third-party integration issues.
E. It is eight steps that guarantee a thorough analysis of a failure, containment actions, full resolution, and prevention for the future.

View Answer

Answer: A,E

What are the steps necessary to trace SIP messages going through the Avaya Session Border Controller for Enterprise (SBCE)?
A . Login to the EMS using a web browser, then access Device specific settings > Troubleshooting > Tracing, and click on Start traceSBC.
B. Login to the active Avaya Session Border Controller for Enterprise (SBCE) using SSH port 22, issue the su C root command, and then execute the traceSBC command.
C. Login to the EMS using port SSH 222, issue the sudo su command, and then execute the traceSBC command.
D. Login to the active Avaya Session Border Controller for Enterprise (SBCE) using SSH port 222, issue the sudo su command, and then execute the traceSBC command.

View Answer

Answer: A

A customer reports that none of their users can IM or see each other’s presence. After troubleshooting you discover that default gateway of the Avaya Breeze ™ SM100 has the wrong IP Address in the configuration.

Where would you go to correct this problem?
A . Use Avaya Aura® System Manager web GUI to access the Breeze < Server Administration, and edit the Server Instance.
B. Use Avaya Aura® System Manager web GUI to update the SIP Entity screen.
C. Use SSH to Avaya Breeze ™, and use the route command to correct the routing table.
D. Use SSH to Avaya Breeze ™, and run SMnetSetup.

View Answer

Answer: B

A Maintenance Engineer logs onto the Command Line Interface (CLI) of Avaya Aura® Messaging (AAM) and issues the vmstat command.

What information will the display present?
A . statistical information about voicemail boxes
B. information about the volatile memory
C. status information about the virtual machine
D. count of mailbox password violation attempts

View Answer

Answer: B

After Avaya Aura® Messaging (AAM) answers a call Avaya Aura® Communication Manager (CM) will initiate a shuffle of the media path if possible to establish a direct media path between the IP endpoint and AAM.

Which SIP message is sent by Avaya Aura® Communication Manager (CM) to AAM to initiate the shuffle?
A . Re-Invite
B. Refer
C. Info
D. Cancel

View Answer

Answer: A

Callers hear a fast busy when they dial into Avaya Aura® Messaging (AAM) to retrieve their voicemail

messages. After troubleshooting you discover that someone has left trunks in busy-out state on AAM.

How would you restore the trunks to in-service status?
A . Using AAM web GUI access Administration > Messaging > Diagnostics > Network Connection, and then click on the Release All Trunks button.
B. SSH to AAM, and execute the release trunks all command.
C. SSH to AAM, and execute the release trunk command.
D. Using AAM web GUI access Administration > Messaging > Telephony Diagnostics > Release, type ‘all’ in the Equipment Number field, and then click on the Release button.

View Answer

Answer: D

When a user is forwarded to Avaya Aura® Messaging (AAM), Avaya Aura® Communication Manager (CM) needs to indicate to AAM who the call was originally destined for, so that the message is left in the correct mailbox.

Which SIP header is used to indicate for whom the call was originally destined, and the reason for being

forwarded to AAM?
A . B = history info
B. To
C. Request
D. P-Asserted-Identity

View Answer

Answer: C