What SLA types should you use?

DRAG DROP

You are a Dynamics 365 for Customer Service system administrator.

You need to create service-level agreements (SLAs) to meet company requirements.

What SLA types should you use? To answer, drag the appropriate SLA types to the correct requirements. Each SLA type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

View Answer

Answer:

Explanation:

References: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customer-service/define-service-levelagreements