What is a disadvantage of including qualitative KPIs into a contract?

What is a disadvantage of including qualitative KPIs into a contract?
A . They can lead to poor supplier performance
B. They pull focus from the more important quantitative KPIs
C. They are hard to measure
D. They make the buyer seem weak

Answer: C

Explanation:

The correct answer is ‘They are hard to measure’ p.103

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