What can you do to give employees easy access to a centralized repository of information that would help with ticket resolution? Note: There are 2 correct answers to this question.

What can you do to give employees easy access to a centralized repository of information that would help with ticket resolution? Note: There are 2 correct answers to this question.
A . Create a migration template.
B . Configure SAP Jam as knowledge base.
C . Create a broadcast.
D . Integrate MindTouch.

Answer: B,D