U+ Insurance uses Pega Process AI™ to assess the complexity of the claims and route a claim to the best-suited user. In the case type that handles claims, the application developer wants to use AI to route claims that are likely to miss their deadline to an expert. As a data scientist, what task do you first perform to allow the application developer to reference the AI output in the case type?

U+ Insurance uses Pega Process AI™ to assess the complexity of the claims and route a claim to the best-suited user. In the case type that handles claims, the application developer wants to use AI to route claims that are likely to miss their deadline to an expert. As a data scientist, what task do you first perform to allow the application developer to reference the AI output in the case type?
A . Create a predictive model.
B. Add a decision step to the case type.
C. Configure an adaptive model to drive the prediction.
D. Create a prediction.

View Answer

Answer: D

Explanation:

to use AI to route claims that are likely to miss their deadline to an expert, you need to create a prediction. A prediction is a decision management component that you can reference in a case type. A prediction uses a predictive model or an adaptive model to calculate a probability or a score for a specific outcome. https://academy.pega.com/topic/process-ai-predictions/v1