To optimize their customer interactions, U+ Bank routes all emails that are complaints to a specialized department. To identify emails that voice a complaint, the text prediction uses___________

To optimize their customer interactions, U+ Bank routes all emails that are complaints to a specialized department. To identify emails that voice a complaint, the text prediction uses___________
A . An entity extraction model
B. a topic model
C. a language model
D. a sentiment model

Answer: A

Explanation:

To identify emails that voice a complaint, the text prediction uses an entity extraction model.

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