For an engineering department with a total quality management program, important elements of quality management include all of the following except:

For an engineering department with a total quality management program, important elements of quality management include all of the following except:
A . Basing performance evaluations on the number of projects completed.
B . Comparing results with those of other engineering departments.
C . Creating a quality council within the engineering department.
D . Conducting post-project surveys on performance.

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Answer: A