Does the solution meet the goal?

A company uses Azure AD Connect. The company plans to implement self-service password reset (SSPR).

An administrator receives an error that password writeback cloud not be enabled during the Azure AD Connect configuration. The administrator observes the following event log error: Error getting auth token

You need to resolve the issue.

Solution: Disable password writeback and then enable password writeback.

Does the solution meet the goal?
A . Yes
B . No

Answer: B

Explanation:

The solution of disabling and re-enabling password writeback may not meet the goal of resolving the issue.

According to 1, there are other steps that you should try before disabling and re-enabling password writeback, such as:

✑ Confirm network connectivity

✑ Restart the Azure AD Connect Sync service

✑ Install the latest Azure AD Connect release

✑ Troubleshoot password writeback

If none of these steps work, then you can try to disable and re-enable password writeback as a last resort.