CIMA CIMAPRA19-E02-1-ENG E2 Managing Performance (Online) Online Training
CIMA CIMAPRA19-E02-1-ENG Online Training
The questions for CIMAPRA19-E02-1-ENG were last updated at Sep 07,2025.
- Exam Code: CIMAPRA19-E02-1-ENG
- Exam Name: E2 Managing Performance (Online)
- Certification Provider: CIMA
- Latest update: Sep 07,2025
JJ is the project manager implementing a new software system in the customer services department of a large manufacturing organisation.
As part of the new ways of working, JJ is introducing changes to the working hours of the customer services team.
The customer services team is not happy with the changes and is complaining that it does not report to JJ, so why should it have to adapt its working hours.
This is an example of:
- A . Triggers for change
- B . Resistance to change
- C . Tolerance of change
- D . Acceptance of change
AW is a newly appointed manager of the accounts department in organizations. Her appointment has been well received by members of the department who recognise AW as a skilled and well qualified accountant.
However, AW has been frustrated by progress in departmental team meetings which tend to be unruly, unproductive and disorganised. AW recognises a need to improve the effectiveness of the meetings.
Which THREE actions should AW take in order to have more effective meetings?
- A . Produce an agenda at the meeting
- B . Determine the purpose of the meeting
- C . Publish lengthy and detailed minutes
- D . Manage the plan of action
- E . Establish who should attend
- F . Allow attendees to talk through issues with each other independent of the chairperson
The initial Balanced Scorecard design, defined by Kaplan and Norton, used four perspectives (or legs) for management control and the implementation of strategy.
What are the FOUR original perspectives?
- A . Learning and growth
- B . Internal business
- C . External issues
- D . Competitors
- E . Financial
- F . Customer
Which of the following are influential drivers of outsourcing? Select ALL that apply.
- A . Cost savings
- B . Synchronised deliverables
- C . New skill sets
- D . Rapid growth
Which of the following statements relating to negotiation are incorrect? Select ALL that apply.
- A . There are always at least two parties present in any negotiation process.
- B . Negotiation occurs when parties prefer to search for an agreement rather than openly fight.
- C . Negotiation takes place when there are no established set rules for resolving the conflict, or the parties prefer to work outside of an established set of rules to reach a solution.
- D . The negotiation process isn’t always voluntary and a contract of agreement should be signed.
- E . The bargaining phase is the last stage of the negotiation process.
- F . The preparation phase is the first stage of the negotiation process.
A major innovation has occurred in the automotive industry. Wheels are now available which are guaranteed to not wear for at least five years.
Ben runs a chain of garages that sell new and second hand parts for cars, buses, trains and planes. His competitors are slow to react to the new innovation so Ben decides to follow an emergent approach to strategy.
Which of the following actions is Ben likely to take? Select ALL that apply.
- A . Ben changes his original business plan and responds to the innovation by stocking the new wheels in his garages.
- B . Ben undertakes an analysis of the automotive industry before making a decision on whether to invest in the new wheels.
- C . Ben immediately purchases all the wheels available and then generates a plan to market them.
- D . Ben decides to purchase 100 units of the new wheels and will closely monitor how many of these sell.
In the UK there is a principles based approach to corporate governance.
Which THREE of the following statements are part of this approach?
- A . It consists of principles to be followed unless there is a justifiable reason not to do so.
- B . It includes legislation involving punishment for non-compliance.
- C . The UK code of corporate governance adopts a ‘comply or explain’ approach.
- D . Some of the provisions of the UK corporate code may not be followed exactly providing departure can be justified.
- E . It provides a set of rules which must be followed in all circumstances.
DRAG DROP
Harvey Maylor defined four stages in the life cycle of a project. This became known as the 4D model.
Match the correct stage to each activity.
While initiating a project to relocate to a larger site, a company looked at how the project proposal fits with the current set up of the business. The premises are only 20 miles away and it is feasible that the current staff would travel to the new factory to work.
As part of the feasibility considerations, this represents which type of feasibility?
- A . Technical
- B . Social
- C . Environmental
- D . Economic
A company has a number of Strategic Business Units (SBUs), one of which operates in a market that is experiencing high growth. The SBU has only been in operation for a short while and therefore its market share relative to its competitors is small.
Which of the following is the most appropriate term for the SBU according to the Boston Consulting Group model?
- A . Dog
- B . Star
- C . Cash Cow
- D . Question Mark
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