What should you do?

You ship a replacement part to a customer.

The customer reports that they receive the incorrect part.

You need to initiate a process to return the product to the warehouse.

What should you do?
A . Create a new return merchandise authorization (RMA) record.
B . Create a new return to vendor (RTV) record.
C . Create a new Agreement record.
D . Create a new Inventory Adjustment record.

View Answer

Answer: A