How can this issue be avoided?

A customer complains about the number of times they must explain their problems and ask different team members to find a solution.

How can this issue be avoided?
A . Share the company’s organizational chart with the support team.
B. Provide customers with relevant use cases for the purchased solution.
C. Ensure that the customer knows the point of contact for product training.
D. Clarity roles and responsibilities with the stakeholders.

View Answer

Answer: D