Why is the agent only able to see a limited amount of data from the devices?

A field service agent is performing maintenance work on Internet of Things (IoT) devices that are located at a customer site. The devices are reporting readings in real time.

Why is the agent only able to see a limited amount of data from the devices?
A . By default, only the last 20 readings are displayed.
B . The IoT devices are no longer registered.
C . Only system admins can see historic data.
D . Microsoft Dynamics 365 is not connected to Azure.

Answer: A

Explanation:

https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/connected-field-service

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