Which VDN would be used for BSR Available Agent Strategy?

A call enters the system on Primary VDN 6023 that triggers vector 101, and Allow VDN Override is set to yes on VDN 6023. After receiving the reply-best results from Status Poll vector on VDN 6024, the call Interflow to Interflow VDN 6025 with vector 102, and Allow VDN Override is set to no.

Which VDN would be used for BSR Available Agent Strategy?
A . VDN 6026
B . VDN 6025
C . VDN 6024
D . VDN 6023

View Answer

Answer: D