Which two use cases support this recommendation?

A consultant is recommending Salesforce Console for Sales to Northern Trail Outfitters to improve sales productivity in inside sales.

Which two use cases support this recommendation? (Choose two.)
A . Need to chat with customers in real time with Chatter
B . Need to prioritize search results for contacts and opportunities
C . Need to view the caller ID on screen and quickly make calls with one click
D . Need to add notes quickly while talking to the client

View Answer

Answer: CD