Which two tools should and administrator configure?

Northern Trail Outfitters wants to initiate expense reports from Salesforce to the external HR

system. This process needs to be reviewed by managers and directors.

Which two tools should and administrator configure? Choose 2 answers
A . Quick Action
B . Outbound Message
C . Approval Process
D . Email Alert Action

View Answer

Answer: A, C

Explanation:

Quick actions allow you to initiate expense reports from Salesforce to an external HR system. Approval processes allow you to review the expense reports by managers and directors.

Reference:

https://help.salesforce.com/s/articleView?id=sf.approvals_considerations.htm&type=5

https://help.salesforce.com/s/articleView?id=sf.quick_actions_overview.htm&type=5