In order to update records using the Data Loader, what field must be present in the csv file?
A . Owner
B . Salesforce ID
C . Record Owner
D . Object Name
Answer: B
When a Lead is converted, an Account, Contact and _______ record are created.
When a Lead is converted, an Account, Contact and _______ record are created.
A . Lead
B . Case
C . Campaign
D . Opportunity
Answer: D
The following can be done by a System Admin to a standard field.
The following can be done by a System Admin to a standard field.
A . Change the field label
B . Add help text
C . Add/edit values of a picklist
D . Delete the field
E . All of the above
F . None of the above
Answer: A, B, C
Lead assignment rules assign leads to owners and queues based on the criteria the system admin specifies within the rule.
Lead assignment rules assign leads to owners and queues based on the criteria the system admin specifies within the rule.
A . True
B . False
Answer: A
Which of the following is not a standard Profile?
Which of the following is not a standard Profile?
A . System Administrator
B . Read only
C . Marketing Director
D . Partner Portal User
E . Standard Administrator
Answer: C, D, E
Use Custom Summary Formulas to create calculated summaries on numerical fields in _________
Use Custom Summary Formulas to create calculated summaries on numerical fields in _________
and ________ reports.
A . Tabular and Summary
B . Custom and Standard
C . Summary and Matrix
D . Matrix and Tabular
Answer: C
A _________ defines a collection of settings and permissions that determines what users can see in
A _________ defines a collection of settings and permissions that determines what users can see in
the user interface, and what they can do.
A . Role
B . Chatter feed
C . Profile
D . Company Profile
Answer: C
Only 1 permission set can be assigned to a user.
Only 1 permission set can be assigned to a user.
A . True
B . False
Answer: B
What will the system administrator do?
The support team has asked the System Administrator to automate the notification of a customer’s support plan ending – they would like for the Customer Support Rep to receive an email 30 days before the Support Plan Expires (Support Plan Expiration Date is on the Account record).
What will the system administrator do?
A . Create a workflow rule with a time-based trigger to fire 30 days before the Support Plan Expiration Date and use an email action to notify the assigned Support Rep
B . Create a workflow rule with an immediate action to email the Support rep but with a due date of 30 days before the Support Expiration Date
C . Create an Apex trigger to fire 30 days before Support Plan Expiration Date and use an email action
to notify the assigned Support Rep
D . This cannot be done
Answer: A
Users can post a static image of a component to the dashboard feed, a user feed or a group feed, this feature is called
Users can post a static image of a component to the dashboard feed, a user feed or a group feed, this feature is called
A . Dashboard Component Snapshot
B . The Running User
C . Chatter Groups
D . Dashboard Component
E . Dynamic Dashboards
Answer: A