Which two statements about the functionally provided by Avaya Oceana® Omnichannel datastore are true? (Choose two.)

Which two statements about the functionally provided by Avaya Oceana® Omnichannel datastore are true? (Choose two.)
A . Chat, Email, and SMS interactions are stored in Omnichannel Datastore.
B . Customer History Information is provided by Omnichannel Datastore.
C . Omnichannel datastore can co-reside with Avaya Oceana® Cluster#3.
D . Omnichannel datastore can co-reside with Avaya Oceana® Cluster#2.
E . Voice Interactions information is stored in Omnichannel Datastore.

View Answer

Answer: AB