After enabling secure communication for a cluster, which additional configuration parameter needs to be updated for the cluster?

A customer’s recommendation is to use secure communication between all the components involved in the Avaya Oceana® solution. After enabling secure communication for a cluster, which additional configuration parameter needs to be updated for the cluster?A . Cluster ProfileB . Cluster groupC . Cluster IPD . Cluster Fully Qualified Domain Name View Answer Answer:...

After a new webchat session is initiated by the customer, what is the next step the customer controller snap-in performs to create a new contact inside Avaya Oceana®?

After a new webchat session is initiated by the customer, what is the next step the customer controller snap-in performs to create a new contact inside Avaya Oceana®?A . The customer Controller Snap-in sends the “create new contact request” to OCP Snap-in.B . The customer Controller Snap-in sends the “create new contact request” to...

Which snap-in provides a single interface through which client components can manage and retrieve customer Information from Context Store, Multimedia Database and CRM?

Which snap-in provides a single interface through which client components can manage and retrieve customer Information from Context Store, Multimedia Database and CRM?A . OceanaCoreDataService Snap-inB . ContactCenterService Snap-inC . CustomerManagement Snap-inD . CustomerJourneyService Snap-in View Answer Answer: C...