Which two features would be most helpful in aiding the dispatcher with updated schedules for technicians?

A service technician at Ursa Major Solar handles yearly maintenance checks. The job usually lasts 2 to 3 hours. Due to the lack of customer availability, many appointments are cancelled or need to be rescheduled at the last minute.

Which two features would be most helpful in aiding the dispatcher with updated schedules for technicians? Choose 2 answers
A . Reshuffle
B. Group Nearby
C. Resource Schedule Optimization
D. In-day Optimization

Answer: A,B