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Which Dispatch technique should the Consultant implement to provide the greatest schedule flexibility?
Northern Trail Outfitters wants to improve overall responsiveness to customers. Which Dispatch technique should the Consultant implement to provide the greatest schedule flexibility? A. Enable Drip-feed to dispatch the next appointments. B. Shuffle daily work manually via the Gantt. C. Leverage Resource Schedule Optimization. D. Configure the Auto Dispatch scheduled...
What automated processing should the Consultant configure upon Work Order completion to dispatch the next two Appointments?
Northern Trail Outfitters (NTO) wants to automatically dispatch a Technician’s next two Service Appointments after the Technician completes their current Service Appointment. NTO wants to be consistent across all of the Service Territories and control the number of Service Appointments that are pushed to the Technician. What automated processing should...
How should a Consultant implement this process?
Universal Containers occasionally needs to use two Technicians to complete a job, however the Technicians can be onsite at different times. How should a Consultant implement this process? A. Create two Service Appointments and assign two different Resources. B. Create one Service Appointment and add two Required Resources. C. Create...
Which feature should the Consultant configure to meet this requirement?
Universal Containers needs a team to perform periodic maintenance on the most complex products. Which feature should the Consultant configure to meet this requirement?A . Required Resource B. Preferred Resource C. Service Crew D. Technicians with Required SkillsView AnswerAnswer: C Explanation: This feature should be configured to meet this requirement,...
Which two Maintenance Plan settings should the Consultant recommend?
Universal Containers operates in a highly regulated industry. Technicians must conduct quarterly inspections for all customers in their region. Each inspection should be completed within a single visit and include all installed assets on site. Which two Maintenance Plan settings should the Consultant recommend? Choose 2 answersA . Service Appointment...
Which two considerations should the Consultant take into account when configuring Salesforce Field Service?
Universal Containers wants to ensure Technicians have the correct equipment before arriving at a Job site. Which two considerations should the Consultant take into account when configuring Salesforce Field Service? Choose 2 answersA . Quantity and Unit of Measure are required when adding a Required Product. B. Validation Rules and...
Which fields on Service Appointments help ensure that they are completed within the agreed upon Service Level Agreement (SLA) with Universal Containers’ customers?
Which fields on Service Appointments help ensure that they are completed within the agreed upon Service Level Agreement (SLA) with Universal Containers’ customers? A. Actual Start, Actual End B. Arrival Window Start, Arrival Window End C. Scheduled Start, Scheduled End D. Earliest Start Permitted, Due DateView AnswerAnswer: B Explanation: To...
Which three options are available to the Dispatcher?
The Dispatcher at Universal Containers wants to schedule Service Appointments from the Dispatch Console while taking the Scheduling Policy into consideration. Which three options are available to the Dispatcher? Choose 3 answersA . Select a Service Appointment from the list and use the “Schedule” action. B. Select a Service Appointment...
What should a consultant recommend to meet this requirement?
universal container UC want to track the asset lifecycle when equipment has been snapped out What should a consultant recommend to meet this requirement?A . Add the field history tracking related list to the assets page and configure the asset relationships object B. Add the related asset related list to...
What should a consultant recommend to control their technicians?
universal containers want to limit their technicians view of work orders and appointment in the field service lightning mobile app. What should a consultant recommend to control their technicians?A . mini page layouts B. page layouts C. field sets D. visual force pageView AnswerAnswer: C Explanation: This option should be...
