Which two conditions must be met to export segments needed by the sales team to the D365 Sales app?

You are a Customer Data Platform Specialist. You need to design a process to share the unified customer profile with the sales team. The sales team uses the Dynamics 365 Sales app for marketing list generation.

Which two conditions must be met to export segments needed by the sales team to the D365 Sales app? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.
A . In order to export segment of customers who have DOB to Dynamics 365 Sales to create marketing lists, a connection to the Dynamics 365 Sales environment must be configured.
B . Contacts do not have to be present in Dynamics 365 Sales because the export process will create new contact records if they do not already exist.
C . In order to export segment of customers who have Loyalty email to Dynamics 365
Sales, a connection to the Dynamics 365 Sales environment must be configured.
D . Dynamics 365 Sales Contacts must be ingested into audience insights as a data source and included in the unified customer profile.

View Answer

Answer: A,D

Explanation:

Reference: https://docs.microsoft.com/en-us/dynamics365/customer-insights/audience-insights/export-dynamics365-sales