Which two actions should you perform?
You need to ensure users can search the knowledge base from a case record.
Which two actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.
A . Add Knowledge Base Search control to the dashboard.
B . Check Knowledge Management from the case entity in the solution.
C . Insert the Knowledge Base Search control on the form.
D . Select the Knowledge Base Search control from the entity.
E . Add the Quick Find option to the views.
Answer: BC
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