Which three entities can you use?

exams MB-230 V0 MB-230 exam 0 Comments

You use Dynamics 365 for Customer Service.

You need to create business process flows.

Which three entities can you use? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.
A . Goal
B . Case
C . Letter
D . Social activity
E . Rollup queries

Answer: B, C, D