Which of the WFM Applications below connects to the Stat Server in order to receive Real-Time Adherence information from Genesys?

Which of the WFM Applications below connects to the Stat Server in order to receive Real-Time Adherence information from Genesys?
A . WFM Builder
B . WFM Configuration Utility
C . WFM Web
D . WFM Data Aggregator

View Answer

Answer: B

Explanation:

Reference: http://www.genesys.com/resources/pdfs/certification-details-gcp7-cwfm.pdf