Which of the following steps in the troubleshooting process does this series of commands represent?

A user is unable to access the internet on a PC.

A technician examines the PC and runs the following commands:

Which of the following steps in the troubleshooting process does this series of commands represent?
A . Establish a theory.
B. Verify full system functionality.
C. Establish a plan of action.
D. Identify the problem.

View Answer

Answer: B