Which of the following MOST likely caused the paper jams?

A help desk technician receives a ticket stating a printer has jammed several times today. The technician removes the jammed paper and notices the paper supply is low and the paper in the

tray is wrinkled.

Which of the following MOST likely caused the paper jams?
A . High latency
B. Page orientation
C. Driver mismatch
D. Multipage misfeed

View Answer

Answer: D

Explanation:

A multipage misfeed is when more than one sheet of paper feeds into the printer at once, causing paper jams or misprints. A multipage misfeed can be caused by low paper supply or wrinkled paper in the tray, as reported by the user in this case. High latency is not related to paper jams, but to network delays or slow performance. Page orientation refers to whether the page is printed in portrait or landscape mode, which does not affect paper jams either. Driver mismatch could cause printing errors or compatibility issues, but not paper jams.