Which of the following is the BEST way for an organization to minimize the difference between expected and delivered services when acquiring resources?

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Which of the following is the BEST way for an organization to minimize the difference between expected and delivered services when acquiring resources?
A . Negotiate service level agreements (SLAs)
B . Measure service delivery using industry benchmarks
C . Require quarterly benefits realization reporting
D . Include a right-to-audit clause in the contract.

Answer: A