Which of the following is an enterprise goal that would MOST likely be evaluated by using a metric "percent of services that meet or exceed targets in revenues and market share"?

Which of the following is an enterprise goal that would MOST likely be evaluated by using a metric "percent of services that meet or exceed targets in revenues and market share"?
A . Optimization of business process costs
B . Customer-oriented service culture
C . Portfolio of competitive services

Answer: B