The enterprise goal titled “Optimization of Business Process Costs” is aligned to which balanced scorecard (BSC) dimension?

The enterprise goal titled “Optimization of Business Process Costs” is aligned to which balanced scorecard (BSC) dimension?
A . Growth
B . Customer
C . Internal

View Answer

Answer: C

Explanation:

Reference: https://community.mis.temple.edu/mis5203sec001sp2019/files/2019/01/COBIT-2019-Framework-Introduction-and-Methodology_res_eng_1118.pdf (24)