Which Historical Report folder (category) should be examined?

A Contact Center administrator requires information on Contact Center components such as skillset properties, application properties, agent properties, and CDN properties.

Which Historical Report folder (category) should be examined?
A . Contact Summary
B . Configuration
C . Agent Performance
D . Call-by-Call

Answer: A

Latest 3313 Practice Questions with 63 Q&As

Updated Study Material | Instant Download | Detailed Answers and Explanations

Subscribe
Notify of
guest
0 Comments