Which Historical Report folder (category) should be examined?
A Contact Center administrator requires information on Contact Center components such as skillset properties, application properties, agent properties, and CDN properties.
Which Historical Report folder (category) should be examined?
A . Contact Summary
B . Configuration
C . Agent Performance
D . Call-by-Call
Answer: A
Latest 3313 Practice Questions with 63 Q&As
Updated Study Material | Instant Download | Detailed Answers and Explanations
Subscribe
Login
0 Comments