Which communication technique would be MOST effective during an initial interview with-a novice client who is unsure about beginning an exercise program?

Which communication technique would be MOST effective during an initial interview with-a novice client who is unsure about beginning an exercise program?
A . Explain to the client that improving self-efficacy will be the focus of the program.
B . Provide educational information to the client on the benefits of an exercise program.
C . Reassure the client that ambivalence is normal and continue with the goal-setting process.
D . Show empathy and ask open-ended questions to further explore the client’s uncertainty.

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Answer: A