Which are the best two actions for Steven to take?

Steven, a Scrum Master, is approached by the Development Team members complaining that one of the senior engineers is using too much time during the Daily Scrums to share technical solutions.

Which are the best two actions for Steven to take? (Choose two.)
A . Coach the Development Team to help them find a way to solve the problem, and for them to take ownership of the solution.
B . Contact the team member’s direct manager and to resolve this problem.
C . Suggest that the team members timebox the amount of time each person can speak at the Daily Scrum to a maximum of two minutes.
D . Suggest using a token to limit who is allowed to speak during the Daily Scrum.
E . Speak with the person privately and coach him on the purpose of the Daily Scrum.

View Answer

Answer: AE

Explanation:

The Scrum Master serves the Development Team in several ways, including:

– Coaching the Development Team in self-organization and cross-functionality;

– Facilitating Scrum events as requested or needed.

It is the Scrum Master’s responsibility to teach the Scrum Team the value and objective of each Scrum event in order to help them maximize the benefits of each event in accordance to the Scrum values and theory.