Which action should be taken first to change the pending shortcuts to archived shortcuts?

After the installation and configuration of Veritas Enterprise Vault 12.x for Exchange (EV) in a large customer environment, a customer notices that end users have many pending shortcuts in Outlook.

Which action should be taken first to change the pending shortcuts to archived shortcuts?
A . verify the mailbox synchronization task completed successfully
B . verify the SQL backup on all EV databases completed successfully
C . verify the backup on Vault Store Partition completed successfully
D . verify the backup on indexing location completed successfully

Answer: D