When a user reports that they are not able to see modules on the application navigator, what can you do, to see what modules are visible to them?

When a user reports that they are not able to see modules on the application navigator, what can you do, to see what modules are visible to them?
A . Look up their password, so you can login with their account
B . Initiate a Connect Chat session
C . Install the Bomgar plug-in
D . Impersonate the user
E . Launch a NowChat window

Answer: B