What will be your immediate action?

You are the project manager of a large networking project. During the execution phase the customer requests for a change in the existing project plan.

What will be your immediate action?
A . Update the risk register.
B . Ask for a formal change request.
C . Ignore the request as the project is in the execution phase.
D . Refuse the change request.

Answer: B

Explanation:

Whenever the customer or key stakeholder asks for a change in the existing plan, you should ask him/her to submit a formal change request. Change requests may modify project policies or procedures, project scope, project cost or budget, project schedule, or project quality.

Incorrect Answers:

A, C, D: The first action required is to create a formal change request, if a change is requested in the project.