What are two options for agents/supervisors when they disagree with an evaluation score? (Choose two.)

What are two options for agents/supervisors when they disagree with an evaluation score? (Choose two.)
A . They can decline the evaluation.
B . They can appeal the evaluation.
C . They can escalate it with the superior.
D . They can click on the disagree button in the evaluation view mode.

View Answer

Answer: BC