For which three purposes can the Desktop Monitor tool be used? (Choose three.)
For which three purposes can the Desktop Monitor tool be used? (Choose three.)
A . archiving calls
B . on demand recording based on agent activity
C . tagging business variables to an interaction
D . warning the agents about unwarranted activity
E . masking and muting Interactions where there is sensitive information
Answer: ABD
Latest 7765X Practice Questions with 66 Q&As
Updated Study Material | Instant Download | Detailed Answers and Explanations
Subscribe
Login
0 Comments