Under the ACD in the standard setup screen, which option should the technician select?

A technician is installing Avaya Workforce Optimization Select and wants to use the Communication Server 1000 switch as the telephony switching platform. Under the ACD in the standard setup screen, which option should the technician select?A . IPOCCB . ACCSC . ICRD . AACC View Answer Answer: D Explanation: https://downloads.avaya.com/css/P8/documents/101045497...

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For an Avaya Workforce Optimization Select deployment, in which two places can you view the license and modules that were purchased? (Choose two.)

For an Avaya Workforce Optimization Select deployment, in which two places can you view the license and modules that were purchased? (Choose two.)A . ConfigurationB . System ConfigurationC . Organization ProfileD . License Details interface in Tenant Administration View Answer Answer: BC...

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In which two ways can you tag additional meta-data information with a call that is being handled by Agents, without any third-party integration? (Choose two.)

In which two ways can you tag additional meta-data information with a call that is being handled by Agents, without any third-party integration? (Choose two.)A . by utilizing the API calls provided by a third partyB . by using Desktop Monitor > Learning ConsoleC . by manually entering into MS Excel and import back...

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