To make sure service repshaveaccess toallrelevant information to attendtocustomerrequests, whichtwodetailsshouldasalesforceArchitectsconsider?

UniversalContainers(UC)servicerepsareassignedtoaprofilewhichhas“ViewAll”inCase object(Private OWD).

To make sure service repshaveaccess toallrelevant information to attendtocustomerrequests, whichtwodetailsshouldasalesforceArchitectsconsider? Choose 2answers:
A . Service repswill be able to access all UC contactrecords if theyare controlled by parent.
B. Service reps will notbe able to access all UC contactrecords if theyare controlled by parent.
C. Servicerepswillbeable toaccessall the UC Accountrecordsdue to Implicit Sharing.
D. Service reps willnotbeable toaccessallthe UCAccountsrecordsbecause Account OWD is private.

View Answer

Answer: B,D