Through which process does the implementation of new or changed services, including closure of a service, need to be planned and approved?
Through which process does the implementation of new or changed services, including closure of a service, need to be planned and approved?
A . Business Relationship Management
B. Change Management
C. Release Management
D. Service Level Management
Answer: B
Latest ITSM20FB Practice Questions with 78 Q&As
Updated Study Material | Instant Download | Detailed Answers and Explanations
Subscribe
Login
0 Comments