When using microapps, which core components are required for calls that originate from Cisco Unified Communications Manager to Cisco Unified CVP using Comprehensive mode?

When using microapps, which core components are required for calls that originate from Cisco Unified Communications Manager to Cisco Unified CVP using Comprehensive mode?A . CUCM: CTI Route Port, SIP Trunk, ICM: CVP Type 2 VRU, CUBE, VXML GatewayB . CUCM: CTI Route Point and SIP Trunk, ICM: CVP Type 2 VRU and Network...

Which three features does Cisco Unified Border Element provide when Cisco Unified CCE and Cisco Unified Customer Voice Portal are used? (Choose three.)

Which three features does Cisco Unified Border Element provide when Cisco Unified CCE and Cisco Unified Customer Voice Portal are used? (Choose three.)A . Silent Monitor inbound voice callsB . secure communication using flow around modeC . NAT for address hidingD . normalize SIP messages using SIP profilesE . record calls by forking the...

In the Cisco Unified Contact Center Enterprise Outbound Option with SIP Dialer, in which order does the Campaign Manager process perform record queries to send them to Dialer for dialing?

In the Cisco Unified Contact Center Enterprise Outbound Option with SIP Dialer, in which order does the Campaign Manager process perform record queries to send them to Dialer for dialing?A . pending contacts, callbacks, retriesB . callbacks, retries, pending contactsC . retries, callbacks, pending contactsD . pending contacts, pending callbacks, pending retries View Answer...

Which two statements about combining IP telephony and Cisco Unified Contact Center Enterprise Extensions on the same IP phone are true? (Choose two.)

Which two statements about combining IP telephony and Cisco Unified Contact Center Enterprise Extensions on the same IP phone are true? (Choose two.)A . Cisco Unified CCE supports only one agent ACD line on the IP phone.B . The ACD line on the IP phone may have voicemail or call forwarding defined.C . In...

Which three features does Cisco Unified Border Element provide when Cisco Unified CCE and Cisco Unified Customer Voice Portal are used? (Choose three.)

Which three features does Cisco Unified Border Element provide when Cisco Unified CCE and Cisco Unified Customer Voice Portal are used? (Choose three.)A . Silent Monitor inbound voice callsB . secure communication using flow around modeC . NAT for address hidingD . normalize SIP messages using SIP profilesE . record calls by forking the...

Which three components are required in a Cisco Unified CVP VXML "standalone" server deployment model? (Choose three.)

Which three components are required in a Cisco Unified CVP VXML "standalone" server deployment model? (Choose three.)A . Cisco Unified CVP Call StudioB . Cisco Unified CVP VXML ServerC . Cisco Unified CVP reporting serverD . load balancerE . ingress voice gatewayF . egress voice gatewayG . VRU peripheral gateway View Answer Answer: A,B,E...