How should the PO proceed?

A Product Owner at ABC company has various types of stakeholders that provide feedback and ideas for the product. At times they have ideas that run counter to one another.

At a recent meeting, the Sales Manager insists that a new feature be added in order to reach untapped new customers. The CFO contends that this new feature is not cost-effective and suggests focusing on

other features to improve the satisfaction of existing customers. The PO sees merit in both stakeholder perspectives.

How should the PO proceed? (choose the best answer)
A . Gather the opinions of all stakeholders, then make a decision on which request to pursue based on this information.
B. Implement a small part of the Sales Manager’s proposal in order to gather more information to better understand its potential.
C. Implement the CFO’s request to prevent customer churn.
D. Agree with the Sales Manager’s proposal by implementing the requested features as it will help to
boost the sales team’s revenue.

View Answer

Answer: B

Explanation:

Conducting experiments, enables organizations to evaluate the value derived from software investments.

Key-Value Area (KVA) measures resulting from experimentation will help guide you in decision making.