How should a Consultant configure Salesforce Field Service to ensure agents and dispatchers can quickly create Work Orders with the appropriate materials?

How should a Consultant configure Salesforce Field Service to ensure agents and dispatchers can quickly create Work Orders with the appropriate materials?

A. Create Work Types with Work Order Line Items.

B. Create Work Types with Products Consumed.

C. Create Work Types and Locations.

D. Create Work Types with Products Required.

View Answer

Answer: A

Explanation:

To ensure that agents and dispatchers can quickly create Work Orders with the appropriate materials, a Consultant should:

A. Create Work Types with Work Order Line Items.

Work Types help standardize common tasks or services that a company provides. Associating them with Work Order Line Items allows agents and dispatchers to quickly apply the necessary details, including materials or products, to a work order when they select a specific Work Type.