How is an Incoming Call represented in reports?

How is an Incoming Call represented in reports?
A . Inbound
B . Incoming
C . Offered
D . Calls Received

Answer: A

Explanation:

Reference: https://help.genesys.com/pureconnect/mergedprojects/wh_rh/desktop/account_code_call_detail_by_date_report.htm

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