Google Google Workspace Administrator Professional Google Workspace Administrator Online Training
Google Google Workspace Administrator Online Training
The questions for Google Workspace Administrator were last updated at Jun 19,2025.
- Exam Code: Google Workspace Administrator
- Exam Name: Professional Google Workspace Administrator
- Certification Provider: Google
- Latest update: Jun 19,2025
Your company recently decided to use a cloud-based ticketing system for your customer care needs. You are tasked with rerouting email coming into your customer care address, [email protected] to the cloud platform’s email address, [email protected]. As a security measure, you have mail forwarding disabled at the domain level.
What should you do?
- A . Create a mail contact in the Google Workspace directory that has an email address of your- [email protected]
- B . Create a rule to forward mail in the [email protected] mailbox to [email protected]
- C . Create a recipient map in the Google Workspace Admin console that maps [email protected] to [email protected]
- D . Create a content compliance rule in the Google Workspace Admin console to change route to your- [email protected]
You need to protect your users from untrusted senders sending encrypted attachments via email. You must ensure that these messages are not delivered to users’ mailboxes.
What step should be taken?
- A . Use the security center to remove the messages from users’ mailboxes
- B . Use Google Vault to remove these messages from users mailboxes.
- C . Enable a safety rule to send these types of messages to spam.
- D . Enable a safety rule to send these types of messages to a quarantine.
Your admin quarantine is becoming a burden to manage due to a consistently high influx of messages that match the content compliance rule Your security team will not allow you to remove or relax this rule, and as a result, you need assistance processing the messages in the quarantine.
What is the first step you should take to enable others to help manage the quarantine, while maintaining security?
- A . Give the users super admin rights to view the admin quarantine.
- B . Give the users Services > Gmail > Access Admin Quarantine admin privileges.
- C . Configure the admin quarantine to allow end users to release messages.
- D . Give the users Services > Security Center admin privileges.
Your organization is concerned with the increasing threat of phishing attacks that may impact users.
Leadership has declined to force-enable 2-Step verification. You need to apply a security measure to prevent unauthorized access to user accounts.
What should you do?
- A . Enable Enforce Strong Password policy.
- B . Enable Employee ID Login Challenge.
- C . Decrease the Maximum User Session Length.
- D . Revoke token authorizations to external applications.
Your company (your-company.com) just acquired a new business (new-company.com) that is running their email on-premises. It is close to their peak season, so any major changes need to be postponed. However, you need to ensure that the users at the new business can receive email addressed to them using your- company.com into their on-premises email server. You need to set up an email routing policy to accomplish this.
What steps should you take?
- A . Set up an Outbound Mail Gateway to route all outbound email to the on-premises server.
- B . Set up accounts for the new employees, and use mail forwarding rules to send to the on-premises server.
- C . Set up an Inbound Mail Gateway to reroute all inbound email to the on-premises server.
- D . Set up a Default route with split delivery to route email to the on-premises server.
As a Google Workspace administrator for your organization, you are tasked with identifying how users are reporting their messages―whether spam, not spam, or phishing―for a specific time period.
How do you find this information?
- A . Open Admin Console > Security > Dashboard > User Reports.
- B . Open Admin Console > Security > Dashboard > Spam Filter- Phishing.
- C . Use Reports API to query user Gmail activity.
- D . Open Admin Console > Reporting > Email Log Search.
Your company is using Google Workspace Enterprise Standard. They have 200 meeting rooms defined for the main building and used daily by the 12,000 employees. Users are complaining they have difficulties finding a room available when searching within Google Calendar, even if several rooms are available (no one attending meetings in these rooms at that time). You have been asked to find a solution while minimizing the operational effort and avoiding any new expenses due to budget constraints.
What should you do?
- A . Implement a third-party solution that will detect presence in the room and release it if nobody appears after a few minutes.
- B . Create a Google App Script that will inspect each room calendar for the next 12 hours, check attendees status, and send the room administrator an alert email for releasing the room if all attendees have declined but the room has not.
- C . Set the option "Allow calendar-based room release" for all targeted rooms.
- D . Upgrade to Google Workspace Enterprise Plus edition to benefit from additional features for automated machine learning (ML) based resources management.
Your organization is using Password Sync to sync passwords from Active Directory to Google Workspace. A user changed their network password and cannot log in to Google Workspace with the new password.
What steps should you take to troubleshoot this issue?
- A . Reinstall Password Sync on all domain controllers.
- B . Reauthorize the Password Sync tool in the Google Workspace Admin Console.
- C . Confirm that the Password Sync service is running on all domain controllers.
- D . Reset the user’s password in Active Directory.
Multiple users across the organization are experiencing video degradation in Meet video calls.
As an administrator, what steps should you take to start troubleshooting?
- A . Troubleshoot network bandwidth for the organizer of the meeting.
- B . Push the Meet quality tool to end user devices and run local reports to determine connectivity issues.
- C . Locate the Meet quality tool, and review the output for issues with quality.
- D . Update the Admin Console Meet settings to disable streaming.
As a Google Workspace administrator for your organization, you are tasked with controlling which third-party apps can access Google Workspace data. Before implementing controls, as a first step in this process, you want to review all the third-party apps that have been authorized to access Workspace data.
What should you do?
- A . Open Admin Console > Security > API Controls > App Access Control > Manage Third Party App Access.
- B . Open Admin Console > Security > API Controls > App Access Control > Manage Google Services.
- C . Open Admin Console > Security > Less Secure Apps.
- D . Open Admin Console > Security > API Controls > App Access Control > Settings.
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