It is desired that multi-skilled Agents, when scheduled for an Outbound Activity, do not answer inbound calls and Emails. They will only work outbound calls, what is this feature called?A . Activity SetB . Task SequenceC . Exception Task SequenceD . Marked TimeView AnswerAnswer: D
Which client process listens for a work order from the EMC Avamar server?A . avagentB . avtarC . avsccD . mcsView AnswerAnswer: A Explanation: Avamar Node Types and Processes There are several different types of Nodes within an Avamar Server. The Utility node is the identity of the Avamar Server...
The economic order quantity for inventory is higher for an organization that has:A . Lower annual unit sales.B . Higher fixed inventory ordering costs.C . Higher annual carrying costs as a percentage of inventory value.D . A higher purchase price per unit of inventory.View AnswerAnswer: B
JencoMart has decided to migrate user profile storage to Google Cloud Datastore and the application servers to Google Compute Engine (GCE). During the migration, the existing infrastructure will need access to Datastore to upload the data. What service account key-management strategy should you recommend?A . Provision service account keys for...
If a template stack is assigned to a device and the stack includes three templates with overlapping settings, which settings are published to the device when the template stack is pushed?A . The settings assigned to the template that is on top of the stack.B . The administrator will be...
An online retailer successfully sold a promotional product on a holiday and decides to begin selling it full-time in the product catalog. Which AAM capability should be recommended to help expand the customer base for this new product?A . Look-alike modelingB . Audience LabC . CRM Data OnboardingD . Media...
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution. After you...
Which statement about the Layer 3 card on the Cisco Nexus 5500 Series Switch is true?A . BGP support is not provided, but RIP, EIGRP, and OSPF support is provided.B . Up to two 4-port cards are supported with up to 160 Gb/s of Layer 3 forwarding capability.C . Up...
Which statement best embodies trust-centric security?A . Protect users from attacks by enabling strict security policies.B . Prevent attacks via an intelligence-based policy then detect, investigate, and remediate.C . Verify before granting access via identity-based policies for users, devices, apps, and locations.D . Verify before granting access via MDM software.View...
How are agents linked to activities?A . As a member of a special Agent Group defined on an ActivityB . By defining a skill and level on an ActivityC . Manually in WFM configuration utilityD . Manually in Genesys AdministratorView AnswerAnswer: C
