What is characteristic of the IT-as-a-Service phase of IT transformation?
What is characteristic of the IT-as-a-Service phase of IT transformation?A . AutomationB . ChargebackC . Service level managementD . Shared resource poolsView AnswerAnswer: B Explanation: https://www.emc.com/collateral/software/white-papers/h10801-stepstoitaas-wp.pdf