Whichofthe following BEST describes what a critical-to-quality (CTQ) tree does?

Whichofthe following BEST describes what a critical-to-quality (CTQ) tree does?
A . Connects the voice of customer with the customer outcome
B. Translates the voice of customer to internal IT targets
C. Visualizes the value stream
D. Visualizes the work in progress

Answer: B

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