Which type of report should be used in the dashboard component?

The support manager at Universal Containers wants a dashboard that shows the number of cases that remain open as of 5:00 p.m. each day.

Which type of report should be used in the dashboard component?
A . Custom summary report where unit equals business hours
B . Report based on custom report type using cases and business hours
C . Report based on a reporting snapshot that runs daily at 5:00 p.m.
D . Standard case lifecycle report where unit equals business hours

View Answer

Answer: C