What can the user expect regarding their ability to edit product support cases?

Users have been given Read/Write access to product support cases through criteria-based sharing rules. A user’s profile only has the Read permission for cases.

What can the user expect regarding their ability to edit product support cases?
A . The user will NOT be able to edit product support cases.
B . The user will only be able to edit cases manually shared with them.
C . The user will only be able to edit the cases that they created.
D . The user will be able to edit product support cases.

View Answer

Answer: A